How to Cancel Dropbox Subscription

By nawa | Updated On November 26, 2021 

Cancel Dropbox Subscription

Dropbox provides two subscription plans, including Dropbox Plus and Premium. However, if you feel your current plan is not worth it and want to save a few bucks every month, you can easily cancel your Dropbox subscription. Also, if you are going to delete your Dropbox account, you have to cancel your subscription at first. Canceling your subscription depends upon how you initially subscribed. 

How to cancel Dropbox subscription

If you had subscribed to Dropbox directly through the website, follow these steps: 

  1. Visit and log in to your account. 
  2. Click on your profile at the top right corner. 
  3. Select Settings from the dropdown menu.
  4. Click on the Plan tab. 
  5. At the bottom of the page, click Cancel plan.
  6. Scroll down the page, and click I still want to downgrade. 
  7. Choose a reason to cancel your plan and click Continue
  8. Scroll down and click I still want to downgrade to confirm. 

How to cancel Dropbox subscription on iPhone

If you had subscribed to Dropbox using your iPhone, iPad, or other iOS devices, follow these steps to cancel your Dropbox subscription:

  1. Launch the Settings app on your iPhone. 
  2. Tap on your name
  3. Tap on iTunes & App Store. 
  4. Tap on your Apple ID at the top of your screen. 
  5. Select View Apple ID in the popup window. 
  6. Tap on Subscriptions. 
  7. You’ll see all your active subscriptions, select Dropbox. 
  8. Tap on Cancel Subscription and then tap Confirm to finish. 

How to cancel your Dropbox subscription on Android

If you had subscribed to Dropbox premium plan on Android, follow these steps to cancel your subscription:

  1. Launch the Google Play Store app. 
  2. Tap on the ≡ (menu) icon at the top left corner of your screen. 
  3. Make sure you are signed in to the same account you used to purchase the subscription.
  4. Tap on Subscriptions
  5. Select Dropbox. 
  6. Tap on Cancel subscription. 
  7. Choose a reason for canceling subscription and tap Continue
  8. Tap on Cancel subscription.
  9. You’ll receive an email from Google to confirm your subscription cancellation. 

What happens when you cancel your Dropbox subscription?

Here are the things that will happen once you cancel your Dropbox subscription:

  • Your account will be downgraded to a free basic account. 
  • All your files and folder will be accessible. 
  • If you exceed the basic storage quota after the downgrade, Dropbox will pause syncing your files. 



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